Property damage is the first portion of your claim that should be handled and settled immediately. Before the other insurance company will agree to settle this aspect of your claim, the insurance company is allowed a reasonable amount of time to talk with it's insured and collect certain investigative facts. The Arizona Department of Insurance has issued rules that indicate that 30 days is a reasonable amount of time for an insurance company to investigate a claim. However, many of us can not wait that long to start a repair of our vehicle or be without rental transportation. Often our own insurance company gives us the "bum's rush" and advises someone to go through the at fault driver's insurance company rather than through our own insurance company despite the fact that we have bought insurance coverage that obligates them to help us. If you bought property damage coverage, your own company is contractually obligated to help you. Sometimes it is better to go through our own company rather than wait for the result of 30 days of investigation.

We will assist you with your property damage claim at no charge when you retain us to help you with your injury claim. If you would like to discuss your accident claim with us, please contact us at 602.424.5547 or complete our online contact form.